Phone Hours
Mon-Fri
9AM - 5 PM
Central Time
Local: 325-227-6903
Toll Free: 866-807-4337
Email: sales@electricrider.com
Service Dept:
325-227-6903
 
Go green with a company who will back you up! Buy with confidence, we'll be here when you need us!

ElectricRider
1301 Pulliam Street
San Angelo, TX 76903

In our 10th year of service to the electric bike and LEV community

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International Customer Information

INTERNATIONAL PAYMENT:
Acceptable payment is Postal money order or bank wire transfer. Postal money order payments are for the exact amount of the product plus shipping. If you use bank wire transfer, add $20 for the fee charged to us by the bank for receiving a wire. Wires must be in US dollars or add an additional $45 charged to us by the bank for currency conversion. We can not accept PayPal for International orders because PayPal requires online proof of delivery, which is not reliable with International carrier services. Due to fraud, we can no longer accept credit card for US Military overseas.

INTERNATIONAL SHIPPING:
US Postal Service no longer allows International shipments of batteries. You are welcome to order a conversion system minus batteries and anything else you can obtain locally such as charger, bag, and rack. We recommend our "Power System Only" kits which can fit into one box, and include motor, controller, and throttle. Most shipments get the best rates through the US Postal Service. Choose your shipping method and price at www.usps.com. We recommend insurance, but the risk of loss or damage is yours. Please be sure your country's Customs will allow import of your item. If it is returned to us, your money will be refunded minus fees associated with shipping, handling, and bank fees associated with the refund. If you have a shipping account with any carrier, you are welcome to use it to ship your order. Please do not ask us to falsify Customs documents.

INTERNATIONAL SHIPPING RATES (including insurance) FOR POWER SYSTEM ONLY KITS:

Country RoadRunner
or Sparrow
Phoenix
UK $140 $170
Italy $140 $170
Spain $140 $170
France $140 $170
Switzerland $140 $170
New Zealand $210 $260
Australia $210 $260
Canada $100 $130

Write to us at sales@electricrider.com

Questions about delivery time? Click here for Delivery Zone Chart.

Phone Hours
Mon-Fri
9AM - 5 PM
Central Time
Local: 325-227-6903
Toll Free: 866-807-4337
Email: sales@electricrider.com
Service Dept:
325-227-6903
 
Go green with a company who will back you up! Buy with confidence, we'll be here when you need us!

ElectricRider
1301 Pulliam Street
San Angelo, TX 76903

In our 10th year of service to the electric bike and LEV community

HOME | Phoenix II Bike Kits Complete Bikes & Trikes | Lithium Batteries | GoPed | HubFAQ | FAQ | Parts | Crystalyte Parts | Chargers | SLA Batteries | BatteryBracketsAccessories| YardSale | International Shipping | Customer Youtube Videos | Phoenix Paratrooper  *NEW